Last updated: 4 August 2025

Privacy in a Nutshell

We take your privacy seriously. Here’s the short version:

• We collect only what we need – things like your name, email, and course details so we can provide your training.

• We keep it safe – your information is stored securely, and only authorised people can access it.

• Your assignments are safe – any assignments or videos you submit are stored on a secure server, separate from our website, and only accessible to authorised staff.

• We don’t sell your details – ever.

• We share only when necessary – for example, with trusted service providers to run our courses, process payments, or when the law says we have to.

• You’re in control – you can access, update, or ask us to delete your information at any time.

• Cookies help us improve – our site uses cookies for a better experience, but you can turn them off in your browser if you prefer.

• We keep you informed – if our privacy practices change, we’ll update this page.

For all the details, keep reading below.

1. Who we are

We are The International Centre for Children and Family Law (ICCFL) – an organisation providing online training, resources, and events for family law professionals worldwide.

2. What information we collect

We collect information that helps us deliver our training and services, including:

• Personal details – your name, email address, phone number, postal address, job title, and organisation.

• Training and account details – courses you enrol in, attendance records, and certificates.

• Payment information – if you purchase a course, we process your payment through secure third‑party payment providers (we don’t store your card details).

• Website usage information – such as pages visited, IP address, and browser type, collected through cookies and analytics tools.

• Assignment and assessment materials – including written assignments, assessments, and videos you submit for training purposes.

3. How we use your information

We use your information to:

• Provide and manage your training and account.

• Send you confirmations, updates, and certificates.

• Respond to your questions and requests.

• Improve our training and website experience.

• Send you relevant updates, resources, and event information (you can unsubscribe at any time).

• Meet our legal and regulatory obligations.

4. Student assignments and videos

If you submit assignments, assessments, or video recordings as part of your training, these are stored separately from our website on a secure server. Only authorised ICCFL staff and contractors involved in assessment or moderation can access them.
We will not share these materials with other students or the public without your written permission. We keep them only as long as necessary for assessment, compliance, or training purposes, and then securely delete them.

5. How we store and protect your information

We store your personal information securely and take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure.

We use secure systems and limit access to your personal information to staff and contractors who need it to do their work.

6. Sharing your information

We do not sell your personal information. We may share it only when:

• You have given us permission.

• It is necessary to deliver our services (e.g. with our IT providers or payment processors).

• We are required by law or a court order.

All third parties we work with must keep your information secure and only use it for the purposes we have agreed.

7. Cookies and website analytics

Our website uses cookies to improve your experience and help us understand how people use our site. You can adjust your browser settings to refuse cookies, but this may affect some site features.

8. Your rights

You have the right to:

• Access the personal information we hold about you.

• Ask us to correct or update your information.

• Request that we delete your personal information (where legally possible).

• Opt out of marketing communications.

To exercise these rights, contact us at .

9. Keeping your information

We keep your information only as long as it is needed for the purposes we collected it, or as required by law.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the date updated.

11. How to contact us

If you have any questions or concerns about your privacy or this policy, please contact us:

The International Centre for Children and Family Law (ICCFL)
Email: